Checkout page extensions and Checkout Branding require a Shopify Plus store. Extensions on the Thank You page, Order Status page, and Post-Purchase work on any Shopify plan (Basic, Shopify, Advanced, or Plus) that has Checkout Extensibility enabled.

During our early access period, all features are completely free — no trial, no plan selection needed. Install and get full access from day one. No credit card required.

We'll give plenty of notice before introducing paid plans. Early supporters will be the first to know, and we'll make sure the transition is fair and transparent.

All your configurations (rules, conditions, branding profiles) are preserved. If you resubscribe later, everything will still be there — nothing is deleted.

Product Recommendations: 25 rules. Rewards Progress Bar: 10 rules. Banners: 10 rules. Terms & Conditions: 10 rules. Post-Purchase Upsell: 10 rules.

No. Extensions are built on Shopify's native checkout UI extensions platform and run in a sandboxed environment optimized for performance. They do not add external scripts or slow down page load.

Yes. Each buyer journey stage (Checkout, Thank You, Order Status) has its own independent configuration. You can show completely different banners, recommendations, and rewards on each page.

For most extensions, rules are evaluated by priority order (top to bottom) and the first matching rule is shown. You can enable or disable individual rules without deleting them. For banners, you can show multiple banners in different positions by adding multiple app blocks in the checkout editor.

No. When you save a rewards rule with discount milestones, the app automatically creates a Shopify discount function. It applies at checkout when the customer hits the milestone — no manual codes needed.

Yes. The conditions system supports both Customer Language and Customer Country fields, so you can show different content to different audiences based on where they are or what language they use.

Visit the Support page in the app for live chat, or email support@cartylabs.com. Pro plan subscribers receive priority support.